Privacy Policy

Privacy policy

This Privacy Policy of Bifrangi Spa, headquartered in Mussolente, Vicenza, (Data Controller) is intended to provide a full explanation of the company’s data protection policy in relation to the services available from Bifrangi Spa through the website

Bifrangi Spa takes data protection and the confidentiality of your data very seriously. The principles outlined below form the basis for the processing of users’ personal data by Bifrangi Spa.

Your details will only be collected where necessary, and always in accordance with current laws. Bifrangi Spa will always provide clear information about the way in which your personal data is used. We are always willing to inform users about the data we collect, how we use it, who we share it with, and the department you can contact if you have any queries.

Bifrangi Spa takes all the necessary measures to protect users’ data against unauthorised use, and processes all data securely in accordance with all the applicable data protection laws and regulations. We collaborate with the data protection authorities and always act in accordance with the generally-accepted principles regarding the protection of personal data.

You may, at any time, exercise your rights under Article 50 et seq of Regulation (EU) 679/2016, including the right to obtain, from the data controller, access to your personal data, their rectification or erasure, restriction of processing, and the right to object to the processing of your data for legitimate reasons. You also have the right to data portability. Your rights may be exercised by telephoning 0424 838111 or by sending an email to If you find that your rights have been infringed, you can contact the competent regulatory body, in accordance with Article 77 of Regulation (EU) 679/2016.


Bifrangi Spa will only collect, use or disclose your personal data in full accordance with the law. In most cases, Bifrangi Spa will expressly request the user’s consent; in other cases, the user’s consent can be deduced from their actions and behaviours. Bifrangi Spa may ask users to provide additional consent if they need to use their personal details for purposes not declared in this Privacy Policy. This consent is not obligatory but if it is not provided, the user may not be able to participate in specific activities.


The processing operations relating to the services on this Website will take place at the headquarters of Bifrangi Spa The operations will only be carried out by authorised personnel, or by persons carrying out occasional maintenance works. The data taken from the Website may be disclosed to our technology and business partners, who we rely on to fulfil the requested services. Personal data supplied by users submitting requests for information (the sending of informative materials, replies to queries etc.) or other communications such as orders, will also be made available to the designated Data Processors, who will only use the data to fulfil the requested service, and only where necessary for that purpose (the provision of services requested via the technology or business partner).


“Personal data” in the context of this Privacy Policy refers to informational pieces of information that may enable you to be identified. In general this includes information such as the user’s name, address, username, email address, telephone number and other information such as IP address, spending habits, preferences, or information about your lifestyle, hobbies or interests.

Browsing data

The information systems and software procedures used to operate this website will, during the course of their normal functioning, record certain data, the transmission of which is implicit in the use of internet communication protocols. This information may, by its nature and by means of elaboration or matching with data held by third parties, enable the identification of the computers logging onto the website. This category of data includes the IP addresses or domain names of computers used by users connecting to the website, the URI (Uniform Resource Identifier) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, failed, etc.) and other parameters about the operating system and the computer environment. This data may be provided to the judicial authorities to verify liability in the event of crimes committed through the website, or computer crime against the site.

Data given voluntarily by the Users

The optional, express and voluntary submission of personal data for obtaining specific services, or to request information through the relevant channels on the website, will mean that the sender’s details as included in the requests, will be stored, in order to respond to them. You may decide not to provide your data but in that case, Bifrangi Spa may be unable to meet all or part of your request.

Data relating to unregistered Users

Information generated by Users visiting the website without registering (or, even if registered, who are not actively browsing), which are used to enable the User to optimise their browsing experience, for statistical analysis or for the customisation of content – including advertising content – may be used by Bifrangi Spa at other times to add to the information given by the User at the time of registration. For more information about the technologies that allow us to offer the services described above, please read our Cookie Policy below.

Registered User Data

Bifrangi Spa uses technologies that allow it, thanks to the interrogation of an ID (in alphanumeric form), to track the navigations of registered users who access the site from various browsers or from different devices (eg computer, tablet, smartphone), in order to present to the same users products similar to those displayed or purchased, regardless of browsers or devices used from time to time.

When Registered Users give their consent to the processing of their data for direct marketing purposes, Bifrangi Spa can process the data related to the operations and visualizations they have performed on to inform them via e-mail of the fact that they are produced by them. included in the cart, but not yet purchased, are still available (allowing them to complete the purchase quickly and safely) or to offer them via e-mail the same products or similar products (re-marketing). When Registered Users give their consent to the processing of their data for profiling purposes, Bifrangi Spa can process data related to their consumption choices (ie the subject of purchases and amounts spent), to adjust as much as possible the offer to their profile and their needs.

Data on payments

With regard to payment data, Bifrangi Spa limits itself only to receiving information from the digital payment companies and institutions responsible for credit card payments for information on the status of the payment (successful / refused). All details on the prepaid card (such as PayPal) or on the credit card are stored by the entities that manage the related service, which are not authorized to use for other purposes the personal data received through


Bifrangi Spa may use the personal data of users to examine the use of the Site, products and services, analyze the effectiveness of our advertising, promotions and competitions, customize the experience on the site and to examine (anonymously and aggregated ) statistics relating to the activities on the website, simplify the use within it and better adapt it to the interests and choices of the user, speed up his future activities and experiences on the site, contact him about products and services that might interest him, if he has given his consent.

Bifrangi Spa may use the personal data of users to suggest products or services that may interest them, offer them the opportunity to participate in contests or promotions. The user may refuse to receive communications from Bifrangi Spa at any time. Any direct marketing communication that Bifrangi Spa sends will provide the information and the means necessary for the waste itself. User data may be used to provide products or services that users require.

Cookie policy

Definition of cookies

The website uses cookies. As clarified by the Data Protection Authority in the FAQ of December 2012 (available at, cookies are “small text files” – formed of letters and numbers – “that the websites visited by the user send to his or her terminal (usually the browser), where they are stored in order to be re-transmitted to the same websites on the user’s next visit”. Cookies are intended to facilitate the web traffic analysis, to signal when a specific site or a part of it is visited, to categorized its visitors in order to provide personalized content, and to help administrators improve the site and browsing experience of their users.

Cookies do not allow us access to any other information stored on your device, even though this is where the cookies are downloaded. Cookies cannot load codes of any kind, carry viruses or malware, and are not harmful to the user’s terminal.

Below, you can find all the information about the cookies installed from this site, and all of the necessary information about how to manage your own preferences in this regard.

User’s Consent

When logging on to any page on for the first time, the user will see a brief notice about the use of cookies. When you close this information window by clicking on the close button, or clicking outside the window itself while continuing your navigation, you agree to the use of cookies stated in this Cookie Policy.

The website will remember the user’s choices and therefore the notice will not reappear when logging on subsequently, from the same device. However, the user has the option to totally or partially revoke the consent already given.

Cookies may be deactivated completely from your browser by using the relevant function, which is available on most browsing software.

However, please remember that if you do deactivate cookies, some functionalities on may be unavailable.

Below are the links to the policies of the main browsers, to obtain further information about deactivating cookies: ChromeFirefoxInternet ExplorerSafariEdge, IEMobile.

To deactivate third-party profiling and performance cookies individually, please see the section “THIRD PARTY COOKIES, RELEASED BY WEBSITES OTHER THAN”.

With regard to profiling cookies that offer customised advertising, please note that if you do opt out, you will still receive generic advertising.

To opt out and deactivate customised advertisements by changing the settings on your mobile device, please follow the instructions below:


  • open the “Google Settings” app on your device
  • scroll down and select “Google”
  • select “Advertisements”
  • Select “Deactivate advertisements based on interests” or “Deactivate customised advertisements”


  • iOS devices use the Apple Advertising identifier. For more information on how to limit the monitoring of advertisements with this identifier, visit the “Settings on your device” or the page

If you encounter technical problems in providing consent, we ask you to contact us using the relevant channels on this website, so we can help you.

Cookies used on this site

The use of cookies by the Data Controller (Bifrangi Spa headquartered in Mussolente, Vicenza), is covered in its Privacy Policy.

To enable the enjoyment of our site and the performance of our services, we make use of both so-called persistent cookies (i.e. cookies that remain in the memory until they are deleted manually by the user or for which there is a long-term planned removal) or so-called session cookies, which are not stored on the visitor’s computer permanently, and disappear when the browser is closed.

We use different kinds of cookies – with specific functions – that can be classified as follows:


Technical / Session cookies
Technical / navigation cookies
(The user’s consent is not required for this type of cookie)
They are indispensable for the proper functioning of our website and enable you to navigate and view content. Their eventual decommissioning from the site would result in malfunctions.
This type of cookies are required, for example, to keep a browsing session open or to allow the access to restricted areas. They can temporarily remember words, inserted while filling out a form, when you return to a previous page during the same session.
Technical / Functional cookies
(The user’s consent is not required for this type of cookie)
They allow the user to avail himself of the site features and an easier navigation. When cookies are enabled the site functions at its best; however you can decide to disable them on your device.
Generally speaking, cookies of this type can for example memorize a visitor’s language choice or save (for a limited time) the items in the virtual cart should the session close before the purchase has been completed.
Technical / consent cookies
(The user’s consent is not required for this type of cookie)
This cookie keeps track of the visitor’s consent to the use of cookies on this site, so that the notification and the request for consent are not repeated on later visits.


Statistical/analytical cookies
(The user’s consent is required for this type of cookie)
These are used to collect information about user traffic patterns on our site. This information is analysed in aggregate form for statistical purposes only.
They are not necessary, but they are of great assistance to us, and help us improve our content and services according to recommendations derived from an analysis of the statistics.
Profiling / Advertising cookies
(The user’s consent is required for this type of cookie)
They are used to present you content more suitable for you.
They can also be used, for example, to limit the number of times a content is advertised or to help us evaluate the effectiveness of our advertising campaigns or ad campaigns on our Internet sites.
They are not necessary but they do allow us to offer content that better reflect your interests.

Third-Party Cookies

When browsing this website you will receive cookies from Bifrangi Spa and also cookies from third party websites, who may set cookies on your device on our behalf, for the purposes of providing their services.

Third-party cookies allow us to obtain comprehensive surveys about visitors’ browsing habits. We use these cookies, for example, to collect information for advertising purposes, to customise content, to process statistics on the use of our website and to evaluate your interest in specific content or services. More detailed information about these cookies can be found in the following paragraphs and on the websites of the third parties in question.

Statistical cookies (third-party) uses Google Analytics, a web traffic analysis service provided by Google, Inc., 1600 Amphitheatre Parkway – Mountain View – CA94043 USA, which uses cookies to collect and analyse users’ browsing data in aggregate form. Neither Bifrangi Spa nor Google will associate your IP address with any data in their possession, to identify you directly.

The data collected will be processed by the Google Analytics systems to produce reports for the administrators of, who will use it to check that the services are functioning correctly, and the level of satisfaction with the content offered, if applicable.

To disable statistical cookies and prevent Google Analytics from collecting your browsing data, please download the opt out component to deactivate Google Analytics, which you will find here:

Our web pages may contain plug-ins of the most popular social networks (a.e. Facebook, Twitter, Linkedin) managed by the third parties involved.
Such plug-ins could for example correspond to Facebook’s “Like” buttons or Twitter’s “Retweet” buttons. If you access one of our web pages, equipped with a similar plug-in, the internet browser connects directly to the third-party servers and the plug-in is displayed on the screen thanks to the connection with the browser. The plug-in may communicate to third-party servers which pages the user has visited.

If a social network user visits our web pages while logged in to their account, this information may be associated with the account. Even if you use the plug-in functions (for example, by clicking the “Like” button), the information will be associated with the account.

If they disagree with the use of cookies, the user must configure their browser to disable receipt of cookies or not use this site. When cookies are disabled, the site or some of its functions may not work properly.
To modify the use of cookies, block their use or delete cookies on your computer, access your browser settings.
Most browsers have the ability to accept or reject cookies or to accept only a specific ones (e.g. cookies from specific sites).
Although similar configuration steps are generally used, cookies configuration methods vary according to the browser in use. For more details about the procedure, users can visit the website, or read the “Help” section on their browser.

For more information about cookies and managing your preferences for third-party cookies, please visit

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